Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 319 reviews with 4 stars · Clear filters
Your web site is easy to navigate with plenty of info on all of the products, easy to order and track with adequate delivery time.
By Matthew S.
Response from BraceLab· Apr 29, 2026
We're happy to hear that our website was easy to use, provided helpful information, and made ordering and tracking simple, with timely delivery. Thanks for your feedback.
Second brace. Sadly for opposite thumb! This one took quite a while to ship. Also it was super tight when it came. It has since stretched and fits nicely except for the strap that wraps around the thumb itself. That one is still too small. I measure a full 2 cm below what is recommended for next size up, but may try that next time anyway. Called company to ask question and call was never returned.
By daniel
Response from BraceLab· Apr 6, 2026
Thank you for your feedback, and we’re sorry to hear about your experience. We apologize for the shipping delay. We did return your call but were unable to leave a voicemail. You may reach back out to our support team and we’d be happy to help with sizing guidance or explore other options to ensure a better fit.
I used the size chart on the website, and the braces were way too big! I reordered the next side down. It took a while to get the replacements, but they fit.
By Tubby B.
Response from BraceLab· Apr 2, 2026
We appreciate your feedback and are sorry the initial fit was off. We're glad the replacements fit. Thank you for your feedback.
The brace was too hot.
By Bonnie M.
Response from BraceLab· Mar 13, 2026
We're sorry the brace was uncomfortable. We invite you to reach out to our support team for further assistance.
They're comfortable and don't get in the way when cooking, gardening, driving. I'm hoping the info I submitted for some reimbursement will be forthcoming from Medicare since I firmly believe these braces should be covered by insurance. Thank you for your creativity, design and flexibity.
By Barbara
Response from BraceLab· Feb 19, 2026
Thank you so much for your review! We’re thrilled to hear how well the brace supports you while still allowing flexibility for everyday activities!
The brace for my arthritic thumb fits best depending on if my hand swells due to weather. I do not wear my brace during the day, but only in bed at night. The issue I have is the plastic thumb stabilizer can cut into my skin if it's too tight. I actually have two braces in different sizes as they are high quality and provide the necessary support I need when my arthritis flares up. It definitely makes a difference and is the best thumb brace I've found after much looking.
By Kathryn S.
Response from BraceLab· Feb 16, 2026
We appreciate your feedback on the thumb brace. We're glad it provides the support you need for arthritis flares. Please contact our support team with any questions.
brace fits well, not too bulky. velcro is strong
By Virginia
Response from BraceLab· Feb 11, 2026
We're happy to hear the brace fits well and isn't too bulky. We appreciate your feedback.
Product seems well made and eases pain in CMC joint. It does seem rather expensive though for what is there and compared to other providers.
By Steven
Response from BraceLab· Jan 27, 2026
Thank you for your feedback! We’re glad to hear the brace helps ease your CMC joint pain. PUSH strives to offer high-quality, clinically designed products that provide lasting support and comfort.
