Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,636 reviews
BraceLabSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Even though the thumb brace didn’t work, it was an easy return.
By Frank T.
Response from BraceLab· Jan 27, 2026
We are sorry the MetaGrip wasn't the right brace for you. We appreciate your feedback regarding the return process!
Great product for a great price.
By Thomas C.
Response from BraceLab· Jan 27, 2026
We're happy to hear that you find the brace valuable and affordable. Thank you for your positive feedback!
Responsive customer service. Proactive problem solvers. BraceLab makes the highest quality, non-toxic supports! Their products are well thought out for the best healing experience. I own 5 or 6 of their braces and supports.
By Constance P.
Response from BraceLab· Jan 23, 2026
We appreciate you taking the time to share your positive experience! We're happy to hear that our customer service and products have met your expectations for quality and healing.
Ordering was easy. Braces are comfortable, even when sleeping, easily put on and they do the job!
By Marianne
Response from BraceLab· Jan 21, 2026
We're happy to hear that ordering was easy and the MetaGrip braces are comfortable!
It starts to hurt after about 4 hours at work I work with my hands and it hurts between a thumb and forefinger mainly it needs to be softer in between the thumb and forefinger or smaller
By gary R.
Response from BraceLab· Jan 20, 2026
We appreciate your feedback and time. We're sorry to hear about the discomfort you experienced after a few hours, especially between your thumb and forefinger. Please reach out to our support team with any questions.
The brace arrived very fast and works great!
By Joy M.
Response from BraceLab· Jan 14, 2026
We're happy to hear that the brace arrived quickly and works well for you. Thank you for your positive feedback; we appreciate it.
Immediate response to getting size changed. I waited until my Hand Therapist was back from vacation to have her check sizing. Thank you for instant response and sending label for return
By Debra Y.
Response from BraceLab· Jan 14, 2026
We're happy to hear that our prompt assistance with your size change was helpful! Thank you for sharing your positive experience.
Quick delivery of correct merchandise.
By James Harris J.
Response from BraceLab· Jan 12, 2026
We're happy to hear that you received your merchandise quickly and correctly. Thank you for your positive feedback.
