Very responsive & professional customer service. Very generous onboard credit.
Very responsive & professional customer service
By Robert T.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zipsea is a modern cruise booking platform that gives travelers the maximum onboard credit allowed by cruise lines on every trip. We make cruising simpler and more rewarding with transparent fares, an easy booking experience, and built-in perks you can actually use. From spa treatments and shore excursions to drinks and Wi-Fi, Zipsea turns your cruise into more value, more fun, and more freedom at sea.
Zipsea (zipsea.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
45 approved reviews, newest moderated first
Very responsive & professional customer service
By Robert T.
Great OBC offers and comparable price to other sites. Had no issues with the booking or getting the OBC credited to my account, closer to the cruise. Customer service has been very responsive to my questions and needs. I would not hesitate to use ZipSea for future bookings.
By Rebecca L.
Great experience to work with!
By Mr P.
Had my question answered promptly. Felt the gave the best deal. Will use Zipsea again
By Marisa
Super easy to use & the best offer by far!
By Olivia
Great deal plus Good communication and responsiveness.
By Steve W.
Amy and the crew at ZipSea were fantastic. Excellent service and communication, which made the whole booking process very easy.
By Tony M.
Easy to book my cruise and the discount couldn't be matched by any other agent.
By Jean C.