Price matched the cruise line
I checked Norwegian.com. The price was identical, but Zipsea added $200 credit. That proved they were transparent.
By Ames
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
45 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zipsea is a modern cruise booking platform that gives travelers the maximum onboard credit allowed by cruise lines on every trip. We make cruising simpler and more rewarding with transparent fares, an easy booking experience, and built-in perks you can actually use. From spa treatments and shore excursions to drinks and Wi-Fi, Zipsea turns your cruise into more value, more fun, and more freedom at sea.
Zipsea (zipsea.com) has 45 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
45 approved reviews, newest moderated first
I checked Norwegian.com. The price was identical, but Zipsea added $200 credit. That proved they were transparent.
By Ames
Website is very user friendly and the price couldn’t be beat!
By jim E.
The base fare, taxes, and onboard credit lined up perfectly. No fine print, no surprises. That’s why I trusted them.
By James L.
Didn't know where to start for our first cruise and happy to come across Zipsea. The prompts are easy to follow, easy to compare different cruise lines and the added onboard credit is a great perk! My party and I can actually utilize the credit for our excursions. What a seamless experience.
By Jamie
Quick quote and seamless booking experience. Was able to use my onboard credit to pay for my gratuities and specialty dining which we very much enjoyed!!
By Lou B.