Mark has helped me solve an issue today…
Mark has helped me solve an issue today with patience and kindness talking me through the process. Thank you for the help you kindly always offer Mark when faced with IT software support.
By Sara W.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
242 reviews
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All-in-one, cloud based software for spas, med spas, salons, yoga studios and fitness centers. Spa software & salon software that manages every aspect of your business, resulting in easier operations, improved customer experiences and business growth.
Zenoti (zenoti.com) has 242 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
242 approved reviews, newest moderated first
Mark has helped me solve an issue today with patience and kindness talking me through the process. Thank you for the help you kindly always offer Mark when faced with IT software support.
By Sara W.
It`s been almost a year since we launched with Zenoti! Even post live support from Zenoti is absolutely brilliant! Such a pleasure working with professionals on a side, huge THANK YOU to Mayukha & Megha! Best wishes, 7 Bali Spa
By Alisa
Would highly recommend Nicola. Have worked with her for many years and can always rely on her for support and quick assistance.
By Hollie
We’ve been using Zenoti for over three and a half years at our salon, and the level of support we’ve received, particularly from Mark S in the UK support team, has been outstanding. As a busy salon, we often don’t have the luxury of time to troubleshoot or research the best solutions on our own. Mark has always been on hand to assist, offering swift problem-solving and proactively suggesting new systems that complement and improve our business operations. His dedication and quick responses have made a real difference in our day-to-day efficiency. We’re incredibly happy with the strong working relationship we’ve built with Mark and the Zenoti team, and we truly value their ongoing support.
By Stonehills H.
Excellent support service. Always very responsive and very knowledgeable. Received a training video from Mark S and really helped!
By Erin
A versatile tool that keeps improving through time. It allows us to manage our medspa at a fingertip.
By Patrick D.
Good Support , easy to use and modifiable to own clinics needs
By Gunjan V.
Very friendly and quick to help with support and very thorough when checking issues and providing solutions
By Morgan W.