Excellent Support
Excellent Support
By Irish Seed S.
Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
282 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ConnectPOS is the leading Point-of-Sale system that directly integrates with top eCommerce platforms such as Magento, Shopify, BigCommerce, WooCommerce and commercetools.We are the power behind the omnichannel experience of ASUS Singapore, SCG, Keed Smit and 2000+ retailers around the world!
ConnectPOS (connectpos.com) has 282 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
282 approved reviews, newest moderated first
Excellent Support
By Irish Seed S.
very kind and clear
By Matias N.
Very helpfull and fast replying staff. Truly recommend asking the team for help.
By Irata T.
They were very helpful and guided me well!
By Tarek F.
they help me to fix the last update Connect POS
By Service C.
STAY FAR AWAY! again, STAY FAR AWAY! I have used several systems to sync POS systems and the internet to operate retail store locations. This seems ok to start, but once you begin to actually use the features, nothing works, nothing syncs, reports are not accurate. I spent over 6 months with customer support and over 250 emails and they could not fix any of the problems that restricted the system from operating correctly. They will not offer refunds and will not supply you with a product that works. again, STAY FAR AWAY!
By Client
Great customer support
By Rengar S.
Hi Lucy at Connectpos was fast and very helpful
By Stuart R.