Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
242 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All-in-one, cloud based software for spas, med spas, salons, yoga studios and fitness centers. Spa software & salon software that manages every aspect of your business, resulting in easier operations, improved customer experiences and business growth.
Zenoti (zenoti.com) has 242 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
242 approved reviews, newest moderated first
The amazing Mark S has worked very well with us these past few months! He responds to our messages in a timely manner and always makes an effort to solve any problems we come across on the Zenoti platform. Would definitely recommend Zenoti and definitely Mark S for all his fabulous help :)
By Gracie E.
Ramana is always super helpful and quick to respond :)
By JT
Very helpful via email and can now have a number that I can call to get support when needed.
By customer
Mark S from UK support was just that, very supportive of my concern/query and went above and beyond to resolve everything for me and extremely promptly too!
By Harley A.
I’ve been using zenoti for 3 years and although I had a few bumps when I switched over to them. The multi site option of using the Zenoti software means that we can make bookings across centres, take deposits and have online bookings. Ramana is exceptional in helping, this company should be absolutely proud of having him in the company, he’s helped us smooth any bumps and continues to help. Really happy and would recommend it without any reservations
By Julia V.
The customer support team at Zenoti are exceptional, they are so responsive, helpful and efficient. Thank you so much from the Blo Bar team
By sabrina C.
Ramanna at Zenoti has been an absolute star for us. His knowledge and manner is second to none. Consistently too over many years.
By Matt M.
On the whole we've had a very positive experience with Zenoti! Their platform has been a game-changer for certain areas of our business, streamlining our operations and helping us deliver a significantly improved experience to our clients. What does set Zenoti apart is their incredible support team. Rammana, Mark and Ian always responsive, knowledgeable, and willing to go the extra mile to ensure our needs are met. We recommend Zenoti to any business looking for a reliable and efficient solution with top-notch customer support!
By adie L.
