World class system & support
Fantastic system & support from the Zenoti team. The reporting system & appointment + mobile app integrations have revolutionized our business.
By Jarryd B.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
242 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
All-in-one, cloud based software for spas, med spas, salons, yoga studios and fitness centers. Spa software & salon software that manages every aspect of your business, resulting in easier operations, improved customer experiences and business growth.
Zenoti (zenoti.com) has 242 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
242 approved reviews, newest moderated first
Fantastic system & support from the Zenoti team. The reporting system & appointment + mobile app integrations have revolutionized our business.
By Jarryd B.
Happy with decision to move to ZENOTI, moving to a monolithic system that specialises in MedSpa industry has helped reduced customer and Backoffice friction. We are particularly impressed with the integrated payments (includes BNPL), Webstore booking journey and dairy management. The core MedSpa functionality is second to none in the space. Thanks Tiffany, Megha and company with assisting with the migration.
By Paul C.
Really good experience! Really helpful and i love the system!
By Andreas K.
We can't thank Megha and her team enough for holding our hands during the implementation of Zenoti as our new booking system. Nothing is too much for the Zenoti team. They are so patient, encouraging, accommodating, friendly and fun! Everyone needs a Megha, Rachit and Ifftequar in their lives!
By Christina C.
The team are always very helpful when any problems arise, david is great and always knows how to solve any issues.
By Beth
Complex transaction issue involving multiple entries. David liaised with engineers and returned promptly with practical , step by step solution. Excellent customer-foussed, service.
By Michael
Chaturya and Mayukha have been amazing - nothing is ever too much and they help with even the smallest detail or question.
By Skin T.
The Zenoti UK support team have been fantastic. Responding to queries quickly and helping us through our issues/changes. Special thank you to Ramanna from the Zenoti team who has gone over and above to help us. It’s a pleasure working with him. Thank you!
By Rachel L.