Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
380 approved reviews, newest moderated first
The Customer Service Staff was professional and courteous and the transaction was seamless. Looking forward to working with you again soon. Thanks Again!
By Nancy C.
Response from Worthington Direct· Sep 11, 2026
That's great to hear and we also look forward to working with you again. Thank you so much for your business!
I've been the buyer for our school for a lot of years. We have received the best service from Worthington Direct each and every time. Their customer service people are always fast, courteous and helpful.
By Attn A.
Response from Worthington Direct· Sep 10, 2026
Thank you so much for your continued support and kind words!
Jay is always professional and quick to respond to my questions/orders.
By Pablo C.
The celebrant chair was well crafted, beautiful and solidly built. The packaging was exceptional. The delivery company was kind enough to call the day before and assisted us with moving the package inside and even helped to unwrap . We were so impressed with the quality . Thank you.
By Linda P.
Response from Worthington Direct· Sep 4, 2026
We're so happy to hear that you are enjoying your new chair. Thank you very much for your business!
customer service is very attentive
By Hingham High S.
Response from Worthington Direct· Sep 3, 2026
Excellent to hear. Thank you for your business!
Worthington Direct has been a fantastic company to work with. They are so quick to respond to our requests, great with communication regarding furniture deliveries, and helpful and kind in every interaction. Highly recommend!
By Laura R.
Response from Worthington Direct· Sep 2, 2026
Thank you so much for the kind review!
She was very helpful.
By Seifollah Karimi J.
We have not received this product yet.
By Mandi P.
Response from Worthington Direct· Sep 2, 2026
The items on your order placed last week have been shipped and look to have an estimated delivery for this Friday. If you need anything in the meantime, contact us at 800-599-6636 or via email at [email protected].
