Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Amable persona gracias por ayudarme y darme una buena opción
By Oscar E.
Response from Ambit Energy: VIP Concierge Team· Apr 30, 2026
Gracias por tu confianza. Me alegra saber que pude ayudarte y ofrecerte una opción que realmente te sirviera. Aquí seguimos para lo que necesites.
Everything going well so far.
By Weichao L.
Response from Ambit Energy: VIP Concierge Team· Apr 28, 2026
Thank you for sharing your experience! I’m glad to hear everything is going well so far. If you ever need anything, we’re here to help.
Mr. Naim from this staff is a very helpful and friendly person; in less than half an hour we were able to have all the services for our department
By Carlos Vargas F.
Response from Ambit Energy: VIP Concierge Team· Apr 26, 2026
Thank you for sharing your feedback Carlos! We’re delighted to hear that Naim’s helpful and friendly support made the process smooth and quick. Having all your services set up in less than half an hour is exactly the kind of experience we strive to provide. We appreciate you choosing us and we’re always here whenever you need assistance.
I was impressed on how quick the process was to turn on my services. I had a great customer service experience with Naim.
By Rosa Z.
Response from Ambit Energy: VIP Concierge Team· Apr 21, 2026
Thank you for sharing your experience, Rosa! We’re glad to hear the process to turn on your services was quick and smooth. Naim will be happy to know his customer service made a great impression. We appreciate you choosing us and we’re here anytime you need support.
I asked team that I need service from April 30th and based on that I made payment and now they are saying either they activate now or on may 8th. This was not told earlier
By Maria L.
Response from Ambit Energy: VIP Concierge Team· Apr 17, 2026
Thanks for your feedback. I’m sorry the activation dates weren’t explained clearly — I understand the frustration. We’re already working to get this resolved and will update you as soon as we have a confirmed option.
I don't know because we just started but it seemed to be okay
By Timothy M.
Response from Ambit Energy: VIP Concierge Team· Apr 17, 2026
Thank you for sharing your experience so far! We’re glad everything seems to be going well. If you need anything as we continue, we’re here to make sure everything stays smooth.
The Ambit process is very easy and the support staff is top notch.
By Rook
Response from Ambit Energy: VIP Concierge Team· Apr 16, 2026
Thank you for the great feedback! We’re glad the process felt easy and that our support team took good care of you. We’re always here if you need anything. Welcome to Ambit!
Friendly and patience goes along way thank you
By Anthony
Response from Ambit Energy: VIP Concierge Team· Apr 14, 2026
Thank you so much for your kind words, Anthony! We’re really glad to hear our team’s friendliness and patience made a difference for you. We appreciate you taking the time to share your experience.
