Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Kind respectable and good overall thank you all very much. For easy access and hard work.
By Mary Elizabeth C.
Response from Ambit Energy: VIP Concierge Team· Apr 14, 2026
We truly appreciate your feedback, Mary. It’s great to know you felt our team was kind, respectful, and hardworking. Providing easy access and reliable support is important to us, and we’re grateful for your trust.
The person I spoke to me was very helpful and answered all my questions.
By Faustino G.
Response from Ambit Energy: VIP Concierge Team· Apr 14, 2026
Thanks for the review Faustino! We’re happy to hear you received helpful support and got all your questions answered. Let us know anytime you need anything.
Just arrived at my new home, only to find the electricity wasn't connected as yet. Ambit organised and sorted it out within one hour! Now that is what you call service with a S!
By Coenraad R.
Response from Ambit Energy: VIP Concierge Team· Apr 14, 2026
Thank you so much for sharing your experience Coenraad! We’re really glad we could get your electricity connected quickly after your move. Our team works hard to make sure situations like this are resolved fast, and we’re happy you’re all set now. Welcome to your new home!
The process for signing up was well prepared thus the process where quick and smooth
By Christi A.
Response from Ambit Energy: VIP Concierge Team· Apr 14, 2026
We appreciate your feedback Christi! It’s great to know the sign‑up process was quick and seamless on your end. Providing a smooth start is important to us, and we’re happy we delivered that for you.
Customer service
By Erica Michelle G.
Response from Ambit Energy: VIP Concierge Team· Apr 7, 2026
Thank you for your review, Erica. We appreciate you sharing your experience with our customer service team. If there’s anything more we can do or if you have additional feedback, we’re always here to support you.
I'm very grateful for ambit I thought no one would help me, kept getting the runaround, but ambit ,was there and they he.lp me I was set up in one day Thank you ambit.
By Anthony L J.
Response from Ambit Energy: VIP Concierge Team· Apr 6, 2026
Thank you so much for sharing this, Anthony. We’re really glad we could step in and help after all the runaround you experienced. Getting you set up in just one day is exactly the kind of support we aim to provide. We appreciate you choosing Ambit and we’re always here whenever you need us.
Amazing attention, easy to understand every charge
By Patricio A.
Response from Ambit Energy: VIP Concierge Team· Apr 3, 2026
We appreciate your feedback, Patricio! Happy to know our team gave you amazing attention and made everything easy to understand. Welcome to Ambit, we’re here for you anytime.
Krista was great at explaining everything and reviewing the best plan to switch my energy.
By Jan W.
Response from Ambit Energy: VIP Concierge Team· Apr 2, 2026
Thank you so much, Jan. We’re glad to hear Krista was able to clearly explain everything and help you find the best plan for your energy switch. We appreciate you taking the time to share your experience and we’re happy to have you with us.
