Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 28 reviews with 4 stars · Clear filters
Very helpful under difficult situations. Thanks
By Johannes Janse van R.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you, Johannes! We understand that some situations can be challenging, and we're glad we could be there to help. Your appreciation means a lot to our team.
Reliable and nice staff
By Matt B.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you, Matt! We're grateful for your review and happy to hear you found our team reliable and pleasant to work with.
I dealt with Naim and he was very polite and direct.
By Dylan P.
Response from Ambit Energy: VIP Concierge Team· Jul 29, 2026
Thank you for sharing your experience, Dylan. We’re glad Naim provided polite and direct assistance. We’ll make sure your kind words reach him.
Muy bien su atención al cliente
By Juan R.
Response from Ambit Energy: VIP Concierge Team· May 13, 2026
Gracias por tu comentario, Juan. Nos da gusto saber que nuestra atención al cliente fue de tu agrado. Estamos para servirte cuando lo necesites.
Recently moved and started a new service. The setup was easy.
By Magan
Response from Ambit Energy: VIP Concierge Team· Mar 26, 2026
Thank you for sharing your experience! We’re so glad to hear your setup was quick and easy. Welcome to the Ambit family! we’re here anytime you need support.
Customer service excellent Timely response
By Kimberly
Response from Ambit Energy: VIP Concierge Team· Mar 23, 2026
Thank you so much, Kimberly, for sharing your experience with us! We’re delighted to hear that our customer service team provided you with excellent support and timely responses. Your feedback motivates us to keep delivering the same level of care and efficiency to all our customers. We truly appreciate your trust and look forward to serving you again.
Good job great
By Joselle Lhoid M.
Response from Ambit Energy: VIP Concierge Team· Jan 22, 2026
Thank you so much, Joselle! We’re really glad you had a great experience.
Nos atendieron bien en cada paso asta lograr que todo se hiciera gracias por su atención saludos
By Wilmer B.
Response from Ambit Energy: VIP Concierge Team· Jan 7, 2026
¡Muchas gracias por su comentario Wilmer! Nos alegra saber que se sintió bien atendido en cada paso del proceso. Apreciamos su confianza y aquí estamos para ayudarle siempre que lo necesite. ¡Saludos cordiales!
