Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
Exceptional and friendly service
By Leon
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you, Leon! We're delighted to hear you had an exceptional experience with our team. Providing friendly and reliable service is always our goal, and we appreciate you taking the time to share your feedback.
They connect me in a timely manner and Explained my options. I think they are reasonable compared to to other energy service.
By Edna C.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you, Edna! We're glad we could connect with you quickly and help explain your available options. We appreciate your trust and are happy to hear you found our services reasonably priced and competitive.
Service was great
By Bob D.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you for the review, Bob! We're pleased everything went smoothly and that you had a great experience with our service. We appreciate your support.
I appreciate how professional the gentlemen was when I called to get the electricty turned on. It was turned on the very day that I requested.
By Lana D.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you, Lana! We're happy to hear our representative was professional and able to get your electricity connected the same day you requested it. We appreciate your kind words and the opportunity to assist you.
Very helpful under difficult situations. Thanks
By Johannes Janse van R.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you, Johannes! We understand that some situations can be challenging, and we're glad we could be there to help. Your appreciation means a lot to our team.
Easy and fast..answered my question and even offered to seek more information about my wifi services
By Fabiola M.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you, Fabiola! We're glad we could answer your questions and make the process quick and easy. We're always happy to help with additional services whenever we can.
Great customer service
By Shanon D.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
Thank you for your feedback, Shanon! We appreciate your kind words and are thrilled to know you received the level of customer service we strive to provide every day.
El servicio es excelente muchas gracias
By Miguel Angel M.
Response from Ambit Energy: VIP Concierge Team· Oct 24, 2026
¡Muchas gracias, Miguel! Nos alegra saber que tu experiencia fue excelente. Agradecemos tu confianza y tus amables palabras.
