Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
That I could get a better plan
By Wanda N.
Response from Ambit Energy: VIP Concierge Team· May 27, 2026
Thank you so much for sharing that, Wanda. We really do our best to be there for you no matter what comes up, and it means a lot to hear that it shows. We appreciate you.
I was told if I switched there would be no deposit I sent in verification what was wanted and now I get a letter saying I have to pay 295vdollars or my electric will go off I should of stayed where I was I was mislead that is so wrong
By Cheryl O.
Response from Ambit Energy: VIP Concierge Team· May 27, 2026
I’m sorry this happened, Cheryl. I understand how frustrating that must feel. The deposit decision comes directly from the provider, but you should never feel misled. Thank you for letting us know, and we’re here to help you sort it out.
Customer service
By Eva T.
Response from Ambit Energy: VIP Concierge Team· May 27, 2026
Eva, what can I help you with today regarding customer service.
Definitely reliable and quick smooth customer service.
By Sunshine J.
Response from Ambit Energy: VIP Concierge Team· May 23, 2026
Thank you so much for sharing this Sunshine! We’re glad to hear you found our service reliable, quick, and smooth. We truly appreciate your trust, and we’re always here to help whenever you need anything.
Quick, pleasant and efficient.
By Charise O.
Response from Ambit Energy: VIP Concierge Team· May 16, 2026
Thank you for your review, Charise! I’m glad to hear your experience was quick, pleasant, and efficient. We appreciate you choosing us.
They gave me everything and then some on what I was looking for.
By Al S.
Response from Ambit Energy: VIP Concierge Team· May 14, 2026
We appreciate your feedback! It’s great to know we met your needs and went above and beyond your expectations. Thank you for trusting us.
Fast service answer in minutes got right to it
By Sharon B.
Response from Ambit Energy: VIP Concierge Team· May 14, 2026
Thank you for your review, Sharon! I’m glad we were able to assist you quickly and get everything taken care of within minutes. We appreciate you choosing us!
Muy bien su atención al cliente
By Juan R.
Response from Ambit Energy: VIP Concierge Team· May 13, 2026
Gracias por tu comentario, Juan. Nos da gusto saber que nuestra atención al cliente fue de tu agrado. Estamos para servirte cuando lo necesites.
