Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
662 reviews
Ambit Energy: VIP Concierge TeamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ambit EnergyWho are we?Ambit Energy delivers same day electricity service for residential and commercial customers in all deregulated areas of Texas. With a wide range of energy plans delivering the best rates, plans and clean energy, Ambit Energy has a solution for everyone. Choosing an Energy Provider:Choosing an electricity company does not have to be confusing. We pride ourselves on honest, upfront and transparent Ambit Energy rate quotes. Whether you’re looking for a stable fixed-rate plan or the freedom of a variable-rate plan, Ambit Energy has an option that suits your lifestyle. Give us a call to find out why over a million customers have already chosen Ambit Energy as their energy supplier. Customized Solutions:Every home and business has unique energy needs. We work to first understand your specific situation and usage pattern. Then we match you up with the best Ambit Energy plan for maximum benefit. We’ll guide you through selecting the most suitable energy plan, ensuring that you benefit from both our competitive rates and Ambit Energy’s exceptional service. Business & Commerical:Businesses, large and small, can rely on Ambit Energy for plans that align with their commercial energy needs. From fixed-rate plans offering budget certainty to flexible rate plans that adapt to market changes, Ambit Energy has the perfect solution for your business and commercial energy needs.
Ambit Energy: VIP Concierge Team (vipenergyservice.com) has 662 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
662 approved reviews, newest moderated first
I would like to thank Ambit for providing service to my address we will see when the bills comes in the mail will get back to you
By Joann P.
Response from Ambit Energy: VIP Concierge Team· Jun 3, 2026
Thank you so much for sharing your experience, Joann! We’re glad to hear that switching your electric service under your name was smooth and hassle‑free.
Nam was very kind and helped me a great deal, since I didn't know anything—this is my first move. I'm really glad he helped me.
By Roxana E.
Response from Ambit Energy: VIP Concierge Team· May 30, 2026
Thank you so much for sharing this! We’re really glad to hear that Naim was able to guide you through everything, especially with this being your first move. He’s always happy to help and we appreciate your kind words.
Smooth No Hicups Clear understanding and Explanations super service , Naim was a Star
By Rikus J V R.
Response from Ambit Energy: VIP Concierge Team· May 29, 2026
Thank you so much for your feedback! We’re glad to hear everything went smoothly with no hiccups and that the explanations were clear. Naim will be thrilled to know he made such a great impression — he truly is a star. We appreciate you choosing us and we’re always here if you need anything.
Very helpful each and every time
By Jacqueline A.
Response from Ambit Energy: VIP Concierge Team· May 28, 2026
Thank you so much for your kind words, Jacqueline! We’re really glad to hear that you’ve found our help useful each and every time. We’re always here whenever you need support. Your experience means a lot to us.
Great information and friendly representative
By Pablo C.
Response from Ambit Energy: VIP Concierge Team· May 27, 2026
Thank you for the kind words, Pablo. I’m really glad to hear the information was helpful and that you had a friendly experience with our representative. We appreciate you taking the time to share your feedback.
They were very prompt and quick with providing service. The best customer service.
By James A.
Response from Ambit Energy: VIP Concierge Team· May 27, 2026
Thank you so much for sharing this, James. I’m really glad to hear you were very satisfied and that everything was handled quickly for you. We take pride in being prompt and making the process as smooth as possible, so your feedback truly means a lot. We appreciate you
It was fast and no hassle.
By Tramoria M.
Response from Ambit Energy: VIP Concierge Team· May 27, 2026
hank you for sharing your experience, Tramoria. I’m really glad to hear everything was fast and hassle‑free for you. We appreciate you taking the time to leave a review.
All was a great experience.!!!
By John B.
Response from Ambit Energy: VIP Concierge Team· May 27, 2026
Thank you so much for sharing that, John. I’m really glad to hear everything was a great experience for you. We appreciate you taking the time to leave a review and we’re always here whenever you need anything.
