Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
Sun Valley SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
388 approved reviews, newest moderated first
Sun Valley Saunas has been great, they answered all of our questions and quickly delivered our sauna, and it was everything we wanted from it!
By Robert E.
Response from Sun Valley Saunas· Mar 6, 2023
Thanks so much, Robert!
The ordering process went smoothly, they matched a sale price for me which expired over a weekend. The delery was seemless, took a little over a week. Assembly was easy and so far so good.
By mark C.
Response from Sun Valley Saunas· Feb 23, 2023
Glad you're enjoying your sauna Mark!
Online ordering was fast and easy. I received my sauna the following week with no problems at all. It arrived as described and works perfectly. A customer can't ask for anything more than that!
By Joseph G.
Response from Sun Valley Saunas· Feb 23, 2023
Thanks for your review Joseph! Glad you're enjoying the sauna!
Our sauna shipped quickly, super easy to assemble, and is super easy to use! We love it and use it almost everyday!
By Chrissie R.
Response from Sun Valley Saunas· Feb 16, 2023
Thanks, Chrissie! So happy you're loving your sauna!
Great sauna! Easy to set up and works great. It does take about 35 minutes to get fully heated.
By RMC
Response from Sun Valley Saunas· Jan 18, 2023
Happy to hear you're enjoying it!
Nice product. Great packaging and shipping. Easy to construct. Had to adjust & modify a couple issues...no big deal though. Very happy with the unit.
By Mr. S.
Response from Sun Valley Saunas· Jan 10, 2023
Thank you so much for the kind review!
Product exactly as described. Works great! Great and quick service as well.
By Rachel
Response from Sun Valley Saunas· Jan 2, 2023
Thanks, Rachel! Happy to hear you're enjoying your sauna!
I like this family owned business. They're honest, very quick to provide/solve questions. Very good service. Highly recommend!
By A C.
Response from Sun Valley Saunas· Dec 27, 2022
Thank you so much for the kind words, Jing!
