Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
Sun Valley SaunasSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 2021 in the renowned wellness destination of Ketchum, Idaho, Sun Valley Saunas is a family owned and operated retail store specializing in traditional Finnish saunas, premium infrared saunas, outdoor barrel and cabin saunas, and cold plunges from premium brands. What started as a passion for our mountain wellness rituals here in Sun Valley turned into a leading brand in the wellness space.Our showroom in downtown Ketchum is available for locals and visitors to experience our saunas firsthand and feel the craftsmanship before making a decision. For customers throughout the US, we ship nationwide and offer the same hands-on guidance over the phone, email or video. From helping you choose the right model for your space, to walking you through installation and care for your sauna, we're here for the whole journey - not just the sales process. At Sun Valley Saunas, wellness is a journey - we're here for yours.
Sun Valley Saunas (sunvalleysaunas.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
388 approved reviews, newest moderated first
Our sauna arrived in perfect condition and in a timely manner Only took about 40 minutes to set up and very easy! Very happy with our purchase!
By MM
Response from Sun Valley Saunas· May 21, 2025
thanks so much!
It’s nicely built looks good. But we’re already having trouble with the timer and the heat not getting higher than 150. The timer will jump 7-10 minutes at a time. Not giving the full 90 minutes.
By Ryan MacArthur M.
Response from Sun Valley Saunas· May 19, 2025
Hey Ryan - we will reach out to you to troubleshoot what's going on with the sauna and get it back up and working properly.
Great customer service and really competitive prices.
By Ian
Response from Sun Valley Saunas· May 15, 2025
Thanks so much Ian!
Everything was delivered on time and in perfect condition, no issues. Assembly was easy, even though instructions could be a little more detailed.
By Customer
Response from Sun Valley Saunas· May 15, 2025
Thank you!!!
Nice product, good price and arrived quickly.
By Stephanie
Response from Sun Valley Saunas· May 8, 2025
Thanks Stephanie!
Fast shipping and superior quality! Recommend to numerous friends and neighbors.
By Andy
Response from Sun Valley Saunas· May 28, 2025
Thanks Andy!
Product was packaged great and setup was super easy. Been using it for several weeks and I love it.
By Taylor
Response from Sun Valley Saunas· May 28, 2025
Thank you Taylor!
Delivery was on time, simple to put it together
By Jean S.
Response from Sun Valley Saunas· May 28, 2025
Thanks Jean!
