Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I'm learning about tools I've never known to exist.
By William B.
Response from SonderMind· Sep 8, 2025
Hi William, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Appointments are easy to schedule. I appreciated the bios that assist with finding the right provider, and my provider gives me new insights and time to process them.
By D.S.
Response from SonderMind· Sep 8, 2025
Hi D.S., thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Ease of use of the website. I enjoy how I was able to select my therapist. I like that I can chat with my therapist.
By Helen S.
Response from SonderMind· Sep 8, 2025
Hi Helen, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist listens, remembers prior conversations, and shares tips and tools relevant to the discussion. Yulando has compassion, I appreciate that very much.
By Andrea S.
Response from SonderMind· Sep 8, 2025
Hi Andrea, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
App is good and my therapist is good. Nothing to complain about.
By Adrian C.
Response from SonderMind· Sep 8, 2025
Hi Adrian, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The issue has not been resolved.
By Rhonda W.
Response from SonderMind· Sep 8, 2025
Hi Rhonda, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
I receive way too many texts. They’re not always helpful or necessary.
By Chris D.
Response from SonderMind· Sep 8, 2025
Hi Chris, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Jenna helped me release some of my anxiety and improve my outlook
By Mary Liz K.
Response from SonderMind· Sep 8, 2025
Hi Mary, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
