Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I am so grateful I have Linda to talk with, to share my concerns, and to point me in the right direction for more help
By Rebecca M. R.
Response from SonderMind· Sep 29, 2025
Hi Rebecca, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is the greatest!
By Elizabeth W.
Response from SonderMind· Sep 29, 2025
Hi Elizabeth, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The platform works well for the most part. It is difficult to see the goals that are set up in the system but feeling secure in my discussions works well.
By Michelle
Response from SonderMind· Sep 29, 2025
Hi Michelle, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
l have a very good therapist,she is kind, when l talk with her she listens, l have her attention ,her name is joan she's the best, I so look forward to my time with her, and l feel better afterward when we finish the session
By doretta P.
Response from SonderMind· Sep 29, 2025
Hi Doretta, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Being able to speak freely without any judgment and positive feedback
By Jeannine
Response from SonderMind· Sep 29, 2025
Hi Jeannine, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Svetlana was compassionate, a good listener and gave me good direction.
By customer
Response from SonderMind· Sep 29, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
It was insightful and reflexive
By Michelle T.
Response from SonderMind· Sep 29, 2025
Hi Michelle, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I was not able to join video conference on any of my electronic devices.
By DeAnn A.
Response from SonderMind· Sep 29, 2025
Hi DeAnn, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
