Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Ms. Jen Russell is wonderful to talk to. I am able to vent and get it out. She also guides me on how to work on what I am upset about.
By Amy S.
Response from SonderMind· Oct 9, 2025
Hi Amy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is great! I need to contact SonderMind and having difficulties reaching you all
By Carole
Response from SonderMind· Oct 9, 2025
Hi Carole, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience! If you need to contact us, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Mr David Dunlap is an awesome therapist. He know how to communicate with me and understands my needs feelings and my struggles.
By Jeremy
Response from SonderMind· Oct 9, 2025
Hi Jeremy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Love my therapist
By Mary E.
Response from SonderMind· Oct 9, 2025
Hi Mary, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The ease to just talk. No pressure, just talk.
By J W.
Response from SonderMind· Oct 9, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Christa is amazing. She listens and hears everything. She is caring and concerned. A terrific therapist
By Sandra R.
Response from SonderMind· Oct 9, 2025
Hi Sandra, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Sondermind provides plenty of referrals. The EHR is AI prefilled saving me enough time to see another client each day. I struggle with reaching anyone for assistance.
By customer
Response from SonderMind· Oct 9, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My licensed counselor, David Smith, is excellent and is helping me tremendously with my mental health and relationship issues.
By Michael H.
Response from SonderMind· Oct 9, 2025
Hi Michael, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
