Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Julie is absolutely fantastic!! She listens and I’m always throwing curve balls with new things in my life, she never judges my decisions. Always supportive!! Friendly and always makes me feel better about what’s going on in my life!
By Chad R.
Response from SonderMind· Oct 9, 2025
Hi Chad, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Glitchy portal and bad experience with therapist.
By Tiana R.
Response from SonderMind· Oct 9, 2025
Hi Tiana, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Taking a minute to actually get to work. On the fence with paid friend vs actual progress on issues. Waiting to confirm…
By carla G.
Response from SonderMind· Oct 9, 2025
Hi Carla, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Good. Its goes good. Thanks.
By Robert H.
Response from SonderMind· Oct 9, 2025
Hi Robert, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Sylvia is wonderful! She is so comforting, supportive and patient. She hears what I have to say, and then helps me work through my thoughts and feelings. I truly connect with Sylvia and am grateful for her!
By Teri S.
Response from SonderMind· Oct 9, 2025
Hi Teri, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I love my therapist. She has helped me tremendously since I started with her. The app is easy to navigate and utilize.
By Theresa
Response from SonderMind· Oct 9, 2025
Hi Theresa, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist, Cheryl Martin, has also been "tuned into" my issues. She doesn't let anything just slip by w/o calling me out on the issue & discussing what I think would help me deal with that. Her manner is very appealing to me & I would think to others as well. She stays grounded even when I might be experiencing some real difficulties. This is a BIG plus for anyone dealing with clients that might not be the easiest to counsel! I would highly recommend her to any other Sondermind clients searching for a new therapist!
By Karen M.
Response from SonderMind· Oct 9, 2025
Hi Karen, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Quality service
By Ellen L.
Response from SonderMind· Oct 9, 2025
Hi Ellen, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
