Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Anita is very professional at her job!
By CB
Response from SonderMind· Dec 8, 2025
Hi CB, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist Sean is so kind and understanding and I can talk to him about anything. He is one of the first therapists to understand my mental illness and following his advice has helped me make major strides with my recovery. Highly recommended!
By Jessica T.
Response from SonderMind· Dec 8, 2025
Hi Jessica, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Yet another company hawking AI tools, but the immorality is compounded by the fact that their supposed mission is human connection through therapy. Gross.
By Meg F.
Response from SonderMind· Dec 8, 2025
Hi Meg, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Loving my therapist and using the app to schedule and check in has been a smooth process.
By lmg_customer
Response from SonderMind· Dec 8, 2025
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
SonderMind helped me to find a good match for a therapist to help me with retirement changes. Sue has extensive experience, is a good listener and then offers good follow up suggestions.
By Richard
Response from SonderMind· Dec 8, 2025
Hi Richard, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Jessie is kind, intuitive and I have a high comfort level with her. I look forward to our sessions.
By Ann
Response from SonderMind· Dec 8, 2025
Hi Ann, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Ruth Ann is a very caring and knowledgeable person! I couldn’t have picked a better one
By Steve T.
Response from SonderMind· Dec 8, 2025
Hi Steve, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Ayana is very receptive and respectful of one’s feelings and thoughts. She gave me a template for an issue I was dealing with one my adult children that truly worked. We are back on speaking terms and glad to be there. Thank you Ayana.
By Lissa A.
Response from SonderMind· Dec 8, 2025
Hi Lissa, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
