Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I have a therapist willing to listen and understand me.
By George
Response from SonderMind· Feb 9, 2026
Hi George, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Kristin is a wonderful therapist
By Kathryn St P.
Response from SonderMind· Feb 9, 2026
Hi Kathryn, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The therapist knows how to treat people.
By Kenn G.
Response from SonderMind· Feb 9, 2026
Hi Kenn, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is great. SonderMind matched me perfectly with her. The app is easy to navigate and helpful.
By Joyce
Response from SonderMind· Feb 6, 2026
Hi Joyce, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I am very satisfied with my experiences with Ann. We have a great rapport and I feel like she really “gets” me.
By Melanie S.
Response from SonderMind· Feb 6, 2026
Hi Melanie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist Linda is friendly, non- judgemental, empathetic and very knowledgeable. She balances her professionalism with her friendliness which makes her a perfect fit for me. She is an asset to the SonderMind team.
By Amanda
Response from SonderMind· Feb 6, 2026
Hi Amanda, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
She listen and give me the tools that I need.
By Rebecca
Response from SonderMind· Feb 6, 2026
Hi Rebecca, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Terrible platform. You dont care about patient well being only care about payments. Would not recommend or use again.
By Michael S.
Response from SonderMind· Feb 6, 2026
Hi Michael, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
