Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
By getting advice from a professional.
By Lester D.
Response from SonderMind· Feb 9, 2026
Hi Lester, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
She listens to me. She can relate to some of things that I am experiencing. She follows up with me via text and calls.
By Eric
Response from SonderMind· Feb 9, 2026
Hi Eric, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I feel perfectly matched to my provider. And she has helped me immensely.
By AMY C.
Response from SonderMind· Feb 9, 2026
Hi Amy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Really grateful to have insurance-covered help at a time when I really need it, thank you
By Rachel P.
Response from SonderMind· Feb 9, 2026
Hi Rachel, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like the app but have not had much chance to explore. I appreciate the ability to see my Therapist remotely, again through this forum.
By Katherine L.
Response from SonderMind· Feb 9, 2026
Hi Katherine, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The providers are very helpful and caring.
By there
Response from SonderMind· Feb 9, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Lori Plater is the best. She is patient, positive, and a very good listener. Sondermind makes appointments easy to schedule. I am very happy with my experience.
By Bill J.
Response from SonderMind· Feb 9, 2026
Hi Bill, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My therapist is incredibly personable and professional, and she has a genuine ability to connect with her clients. She creates a safe, supportive space where I feel heard and understood, and she’s helped me work through my issues with clarity and care. Her advice is thoughtful, unbiased, and grounded in real expertise—she truly takes her craft seriously. She consistently shows up for her clients and makes time to provide the support we need. I’m very grateful for her dedication and highly recommend her.
By customer
Response from SonderMind· Feb 9, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
