Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
I was able to find the perfect therapist for my needs. It was easy to pick from their list of therapists and was able to meet with them by phone first the get a feel for compatibility.
By Lisa
Response from SonderMind· Feb 9, 2026
Hi Lisa, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Compassion, wisdom, experience, and knowledge all-in-one.
By Eddie G.
Response from SonderMind· Feb 9, 2026
Hi Eddie, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Kate is WONDERFUL and there isn't much more to say than that! I love her.
By Jennifer P.
Response from SonderMind· Feb 9, 2026
Hi Jennifer, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Very productive session
By B. M.
Response from SonderMind· Feb 9, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have a great doctor and counselor.
By Ivory F.
Response from SonderMind· Feb 9, 2026
Hi Ivory, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I feel comfortable with Jackie. I look forward to our sessions every week.
By Donna
Response from SonderMind· Feb 9, 2026
Hi Donna, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
The therapist is very nice to talk to, told him l need support while l’m having to leave my home…l don’t get as much as l expected, no advice or ways of coping…
By Mrs Christine T.
Response from SonderMind· Feb 9, 2026
Hi Christine, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Audrey is very knowledgeable and professional and us helping me navigate through multiple complex issues. She is my lifeline!
By Judy G.
Response from SonderMind· Feb 9, 2026
Hi Judy, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
