Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,542 reviews
SonderMindSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
- Average co-pay of $25 - 336+ specialties covered- 83% of people start care within 4 days- Over 200+ insurance plans accepted, including HSA, FSA, EAP, Medicare, and Medicare Advantage plans SonderMind is the leading mental wellness solution offering virtual and in-person therapy and psychiatry services across the nation. Our clients are empowered to connect with a licensed mental health professional who has availability, accepts their insurance, and specializes in their needs.With more than 200+ insurance plans accepted—including Medicare and Tricare—affordable, high-quality mental healthcare has never been easier. Plus, SonderMind’s all-in-one mental wellness app helps you maintain progress between sessions with AI-enhanced features like session takeaways and reflections.SonderMind also partners with health systems, physicians, and payors across the country to deliver whole-person care at scale.Learn more at sondermind.com or call 844-THERAPY to get matched with a provider who takes your insurance.
SonderMind (sondermind.com) has 2,542 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
2,542 approved reviews, newest moderated first
Geneva repects me as an individual and is empatchic in her communication.
By N/A
Response from SonderMind· Feb 6, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I have an insurance question. I've called an been on hold and emailed. Please call me 516-580-6082
By Joseph A.
Response from SonderMind· Feb 6, 2026
Hi Joseph, we appreciate your feedback and are committed to providing the best patient care. Due to federal regulations, complaints cannot be addressed online. If you have had a negative experience with our practice, please submit a ticket to our team at https://www.sondermind.com/contact-us. We would love the opportunity to discuss and resolve your issue.
Terrific therapist. Billing is usually smooth but sometimes difficult with email only and no phone option. Appreciate that it takes my insurance.
By Karen
Response from SonderMind· Feb 6, 2026
Hi Karen, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I wish I could give 100 stars to her!! Throughout my life I've been to several therapists and she is one of 2 in my life that I have fully trusted. She's helped me stand up for myself against doctors and fought for my health!! She's given me the voice I needed!
By Susan
Response from SonderMind· Feb 6, 2026
Hi Susan, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
Tara remembers what we have discussed and is able to give me guidance going forward to navigate through the relationships in my life that cause me pain or bring me joy. This facilitates my healing in a practical way, which makes me feel good about myself. Which is the goal, right?
By Patty Ann H.
Response from SonderMind· Feb 6, 2026
Hi Patty, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
My counselor is the difference. Ms. Felicia has been consistent, committed and has really guided me through extremely tough times. Sondermind has allowed me to use technology and ease the stress of getting to counselors. I feel heard and listened to
By Yvette S.
Response from SonderMind· Feb 6, 2026
Hi Yvette, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
She listens to us and offers constructive suggestions. Cherri is patient and knowledgable. She has many relevant life experiences to offer.
By Goochie
Response from SonderMind· Feb 6, 2026
Hi, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
I like that wonder mind is a telehealth clinic and I can see Y therapist on video, my therapist is understanding, supportive and has help me a lot make progress where I wasn’t making progress before with other providers
By Marisol
Response from SonderMind· Feb 6, 2026
Hi Marisol, thank you for leaving us a positive review and sharing your feedback with us and the community. We are pleased to hear you had a positive experience!
