Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
713 reviews
R.S. HughesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
R.S. Hughes (rshughes.com) has 713 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
713 approved reviews, newest moderated first
Good communication with the vendor, but shipping was longer than expected.
By Annette G.
Response from R.S. Hughes· Oct 2, 2023
Hello Annette, Thank you, we appreciate the constructive criticism and look forward to your ongoing business. R.S. Hughes Customer Solutions Team
The salespeople at R.S. Hughes went above and beyond to fill my order. The order of a variety of grit and disc sizes for a specific 3M product was filled promptly and shipped successfully from a number of warehouses from around the country. Every part of the order arrived well packed and in good condition. And as I'd expect with 3M abrasives the product is excellent. A big thank you and kudos to the R.S. Hughes team!
By Charles S.
Response from R.S. Hughes· Oct 3, 2023
Hello Charles, We are delighted to know that your order was promptly processed and shipped. We eagerly anticipate serving you again in the future. Thank you very much! R.S. Hughes Customer Solutions Team
Great tech support.
By Lynn A.
Response from R.S. Hughes· Oct 3, 2023
Hello Lynn, Glad to hear we offered great tech support, thank you! R.S. Hughes Customer Solutions Team
Good quality for a great price. I found the new supplier I will always recommend.
By Mark
Response from R.S. Hughes· Sep 29, 2023
Hi Mark, Thank you for the great review! We're glad we can supply you with high quality items at a great price. R.S. Hughes Customer Solutions Team
Great products and wonderful customer service.
By Jasmine
Response from R.S. Hughes· Sep 28, 2023
Thank you Jasmine, we're pleased to hear you're finding our customer service meets your expectations. Thanks for taking the time to leave us a review! R.S. Hughes Customer Support Team
Great experience for a first time customer with setting up my R. S. Hughes account, being posted on my order status, and tracking progress through my online customer account. I’m impressed with the breadth and depth of products they carry! I’ll definitely use R. S. Hughes in the future.
By Randolph, St. Louis, M.
Response from R.S. Hughes· Sep 28, 2023
Thanks Randolph, we're glad to hear that. If you're new to us, and have questions about stock information and cost savings on products reach out to your nearest R.S. Hughes branch. We are at our best when we're actively partnered with our customers, we'd love to continue doing business with you! R.S. Hughes Customer Support
Costumer Service is excellent, the best.
By Manuel
Response from R.S. Hughes· Sep 27, 2023
Thank you Manuel, our customers deserve the very best customer service. R.S. Hughes Customer Support Team
It was fairly easy to find my previous purchase and reorder it.
By Kelly
Response from R.S. Hughes· Sep 27, 2023
Good feedback Kelly. We want reordering to be as simple as possible for our customers. Thanks for your repeat business. R.S. Hughes Customer Support Team
