Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
67 reviews
LW MeasurementsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Visit UsAt LW Measurements, we pride ourselves on being a trusted leader in the scale industry, earning the confidence of customers worldwide since our establishment in 2008. For 16 years, LW Measurements has stood as a beacon of reliability in the scale industry. Some of our scales have faithfully served our customers for years, a testament to our unwavering commitment to quality and durability. We pledge to uphold our time-tested manufacturing process, rooted in excellence, ensuring that every scale leaving our facilities meets the highest standards. Over 35 years of collective experience, we have diligently served the weighing industry, specializing in international marketing, product design, engineering, and manufacturing. LW Measurements is synonymous with reliability and precision. Our flagship products, including Tree Brand Scales and Precision Balances, are equipped with patented AnyCal software. Engineered using cutting-edge technology and superior materials. We oversee the entire manufacturing process, ensuring that each scale meets our stringent quality standards while remaining affordable for our customers.Our Product line up boasting several design patents and software innovations, LW Measurements continues to set the bar in scale technology. We pride in our dedication to customer satisfaction is unwavering. Reflected in our long-standing relationships and positive reviews. Trust LW Measurements for all your weighing needs. Experience the difference of precision, reliability, and excellence. With each passing year, LW Measurements reaffirms its position as a trusted leader in the scale industry. Our promise to you is simple: quality, consistency, and innovation will always be at the heart of everything we do. Thank you for trusting LW Measurements for your weighing needs, today and for many years to come. Contact UsTree Brand Established 2008
LW Measurements (lwmeasurements.com) has 67 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
67 approved reviews, newest moderated first
Fast responses from the team. Very knowledgeable on product
By Jeff F.
Response from LW Measurements· Oct 12, 2026
Thank you for the great review! We’re happy to hear our team provided prompt responses and knowledgeable assistance. We take pride in delivering excellent customer service and product support. We truly appreciate your feedback and thank you for choosing LW Measurements!
Great communication and support for replacement parts.
By Travis K.
Response from LW Measurements· Sep 30, 2026
Thank you for the great review! We’re glad our team was able to assist you with the replacement parts and provide a positive support experience. We truly appreciate your business and thank you for choosing LW Measurements!
The gentleman I spoke with was very helpful and knowledgeable about the scale I purchased. I LOVE this Tree scale xoxox
By mike G.
Response from LW Measurements· Sep 4, 2026
Thank you so much for the wonderful review! We’re thrilled to hear you had a great experience with our team and that you’re loving your TREE scale! We truly appreciate your kind words and your business. Thank you for choosing LW Measurements!
The product arrived promptly and in new condition. Price for the product was competitive and we find the items to be durable.
By Aaron S.
Response from LW Measurements· Sep 4, 2026
Thank you for the great review! We’re glad to hear your order arrived promptly and in excellent condition. We appreciate your feedback on the quality, durability, and value of our products. Thank you for choosing LW Measurements we truly appreciate your business!
I could not figure out how to make my replacement control panel work with my aging scale. Josh was super helpful. He walked me through 20 step with perfect patience. Wow, you don't get service that very often if ever.
By Matt
Response from LW Measurements· Aug 14, 2026
Thank you so much for sharing your experience! We’re glad Josh was able to patiently walk you through the process and help get your replacement control panel working with your scale. Providing knowledgeable and helpful support is very important to us, and we’ll be sure to pass along your kind words to Josh. We truly appreciate your business and your wonderful feedback!
100% the customer service was amazing. I asked a lot of very in-depth questions regarding a digital pet scale after doing quite a bit of research, and this company answered every single question, got back to me in a very Timely manner, and was quite patient. About 40 emails going back and forth, and they sent me pictures, calibrated, checks, and opened the package for the product, held it for me well answering my questions since I stated I would like to purchase it, everything. I would not have wanted to be on the other end of my emails! But my dogs mean a lot to me. Shipping is quite fast, and the product itself is amazing. I'm extremely happy with it. It was refurbished, and I couldn't even tell. It was half the price. Unfortunately, my budget was only $100 until I realized that I could not purchase many pet scales within that price range. My budget went up to $200, and while I didn't know refurbished products were an option, they let me know by sending me a link and it just so happens that the scale I wanted was half price. From $160 to $81 including free shipping. Couldn't be happier with the service. Their patience was appreciated greatly. I would recommend and shop with this company again should I need something like this again, no doubt. Their products are much more accurate than a lot of other companies I researched. Don't be fooled by the "accuracy" that most companies advertise for digital scales. That is a "readability" accuracy, and you have to ask.
By Stacey T.
Response from LW Measurements· Aug 12, 2026
Thank you so much for taking the time to share such a detailed review! We truly appreciate your kind words about our customer service and are glad our team could answer all of your questions, provide photos and calibration checks, and help you find the right scale for your needs and budget. We completely understand how important it is to have an accurate and dependable scale when caring for your dogs, so we're especially happy to hear that you're pleased with both the product and its performance. It’s also great to know that our refurbished option allowed you to get the scale you wanted at a price that worked for you. Thank you again for your recommendation and your trust in our team. It was our pleasure to help, and we’ll be here anytime you need us in the future!
you have what i need
By William G.
Response from LW Measurements· Aug 6, 2026
Thank you for your review! We're glad to hear we had exactly what you needed. We appreciate your business and look forward to serving you again!
The representative was polite, helpful and gave sound advice.
By Ashley H.
Response from LW Measurements· Apr 3, 2026
Thank you for your kind review! We’re so pleased to hear that your representative was polite, helpful, and able to provide sound advice. We truly appreciate your feedback and look forward to assisting you again!
