Claims never paid
I have been paying monthly for pet insurance since 12/25 and was told my claims would be addressed and considered promptly. I have submitted ALL vet bills and ALL vet information requested. I have not gotten back any amount of money on submitted claims, but said they "needed more information". (stalling tactic). It is now June and they continue to charge my account $74.55 every month.
By Jennifer Y.
Response from Pumpkin Pet Insurance· Jun 23, 2026
We understand claim denials can be frustrating. Like most providers, we are unable to provide coverage for pre-existing conditions, unless they are able to go cured, treatment, and symptom free for at least 180 days.




