Pumpkin is the best…
Because it was simple and efficient completely without hassle
By Patricia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Because it was simple and efficient completely without hassle
By Patricia
I adopted Scruffy from a shelter and he developed CKD. Without Pumpkin, I couldn't have afforded to treat him. Also, amazingly quick reimbursement. The last two times, my vet submitted the claim and the reimbursement was in my account before the payment had even been processed. My other cat is also insured- worth the peace of mind- even if I never have to put in a claim for her. (Fingers crossed!)
By Mary J.
Filed my first claim I submitted my first reimbursement claim for the annual checkup on both of my dogs. Submission was easy, receipt response was quick and reimbursement was promt. I am very pleased with the service and coverage. Glad that I have this coverage for my dogs.
By Cheryl
Answer my questions with professional knowledgeable, and patient
By CHRISTINE L.
Pumpkin has great rates, quick claim turnaround and excellent customer service. I have been very impressed over the past few years.
By Bree C.
I can never get in to submit a claim and the 6 number security that they gave me when I signed up is not working either!
By Jayne
Helps me a lot to keep my dogs going strong!!! Every customer service person working here too are Perfect!!!
By Lisa C.
Great customer service. Quick turnaround on claim updates and payouts!
By customer