Glad I choose pumpkin
Glad I choose pumpkin! Customer service was great. Timely claim approval. I have peace of mind in order to care for my aging fur baby. Thank you!
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Glad I choose pumpkin! Customer service was great. Timely claim approval. I have peace of mind in order to care for my aging fur baby. Thank you!
By customer
I'm very happy with this company. I've done plenty of chats and always got a great response to my questions. Submit a claim would get the refund the next day show what got reimbursed and what didn't. Glad I picked Pumpkin for my dogs pet insurance regret not getting it for my previous dog who ended up with lymphoma. I'm not making that mistake again that's why I choose to go with Pumpkin after reading the reviews best decision I made.
By Lysa A.
Pumpkin responded to my claim immediately and within 3 days, I received an check reimbursing portion of my puppy plan.
By customer
Pumpkin has been great for me and my pet, my dog had to get TPLO procedure and Pumpkin made it very easy for me. I submitted my claim and was reimbursed within a couple of days. I highly recommend them if you are looking for insurance for your pet!
By Happy Dog C.
I enjoy the easy-to-use online claim service, how fast reimbursements are sent, and the fairness they have applied to assessing my two cats' cases. It's a relief not to have to worry so much about making decisions related to how expensive pet care can be, because I know much of it will be covered.
By customer
This insurance covers more than the other one I had for Timmy. I received a check from them within a day or so after submitting the bill from my Vet. Very happy with them so far no complaints here!
By Rochelle
Amazing kind caring workers at Pumpkin. Would not choose any other place for my doggy. You wont regret this Company for your pets. They help you through everything and unlike other companies they explain thoroughly and get the job done.
By customer
I have nothing but praise for this insurance company. Claims are filed easily and processed timely. I have recommended this company to friends.
By D.E.H.