They saved our kitten
They saved our kitten! I’m forever grateful. In the time of need, somebody helped us! We are thankful🙏🥺
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
They saved our kitten! I’m forever grateful. In the time of need, somebody helped us! We are thankful🙏🥺
By customer
Service was great payment fast very pleased
By Mary
Fast and easy online claims process.
By customer
Pumpkin is the the best. Filing claims are easy. It is very affordable insurance.
By TIFFANY S.
Very impressed with this insurance company. Extremely efficient with such quick turnaround of reimbursements.
By customer
Claims are super easy to complete and are done and paid in a timely manner. It is paid at 90% which is incredible.
By customer
Great customer service!
By Kristen
Pumpkin is the best insurance company I have ever had! Initially I was drawn to the preventative package; no other company that I found offers that and typically the annual visit, vaccines and lab tests are the bulk of your vet costs for the year. The preventative coverage is worth every penny. Last year however, our dog needed lots of diagnostics to understand her condition and ultimately surgery and rehab. Our girl was only 2 when her symptoms started and the though of giving her up due to financial constraints was truly heartbreaking. I used the estimate tool to make sure everything would be covered and then booked the appts and submitted the invoices. It was so easy! We are forever grateful to Pumpkin for the financial support, ease of use and peace of mind they provided during the process. Highly Recommend!!!
By Jaime C.