I've made several claims due to ongoing care and each claim has been paid out appropriately.
It makes it a lot easier to care for my pups when I don't have to worry about the bill at the end.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
It makes it a lot easier to care for my pups when I don't have to worry about the bill at the end.
By customer
Andrianna was so wonderful and pleasant when I signed up for Buddy’s Insurance plan. Her enthusiasm about hearing of Buddy’s first Birthday really made us feel special.
By Anneliese
on line research was very easy to navigate i.e. what is covered and what is not it was very easy to download and send our pups records as well they even received a welcome gift
By rosemary
This an approximate date. When I first signed up for pumpkin, I spelled my name wrong when I filled out the information. I contacted customer service via email, and they corrected my name and sent me a very friendly email back. This makes me feel that pumpkin is very responsive to customers.
By Margaret
Coverage, representative I spoke to, and the claims process was so easy!! Would highly recommend!
By Jackie3
This was easy to get my pet insurance online. I am relieved to know that my pet coverage is in place.
By Toni
Shortly after moving into our new home, Astro, who has had a history of urinary crystals had another block. It was his third in two months. We made a tough decision to go through with a perineal urothostomy after the change of diet wasn’t working. He has since recovered great but at the time we were anxious and Pumpkins claims team made it a very seamless process. I wouldn’t choose any other coverage for our cats. Thanks Pumpkin
By Alexandria M.
Excellent response when I filed a claim. Wish my health insurance was that quick.
By Scout’s M.