She answered ins for pup my question
She answered my question
By customer J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
She answered my question
By customer J.
Website easy to use and understand
By Stephanie B.
The timely manner in which my claims were handled..
By Danielle S.
It was an easy quick experience
By customer B.
Keep getting emails asking me to purchase a policy. I thought I already did. But I haven’t received anything with any policy number or info on what it covers. Very confused. You do a great job of selling but how about a little customer support after you e closed the sale??
By FlGirlMomo
Response from Pumpkin Pet Insurance· Jan 18, 2023
Thanks for this feedback, Irene! We've sent you an email directly with some more information as well as attaching your policy for you!
I did not receive my reimbursement for the Microchip put in my dog Buddy. Why didn't I receive my reimbursement.
By custoRich Dombrowski M.
Response from Pumpkin Pet Insurance· Jan 18, 2023
Thanks for your feedback! Keep in mind since the microchip is part of the insurance policy, you would need to meet your deductible before receiving a reimbursement. If you haven't yet met this, the microchip would be approved towards your chosen deductible!
I just signed up for Pumpkin because my vet told me Pumpkin was the easiest plan to work with.
By customer
I have peace of mind knowing whatever may happen to my dog he is covered. I will never have another pet who is not insured.
By Bobbi