Great service and amazing benefits!
Great service and amazing benefits!
By Jon
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great service and amazing benefits!
By Jon
I’ve filed two “preventive essentials” claims for my new puppy and both were paid directly into my checking account less than a week after submitting the claims. I’m very pleased with the service so far.
By Sue E.
I submitted my claim and it was processed within the same day! Great service
By Sara T.
Ease of website
By BMB
All of the employees that I’ve spoken to over the telephone were very kind. They explained the insurance policy to me very clearly and in a language that I speak and understand. They also encouraged me ask them any questions in which I did and they answered them.
By customer
Lady was very kind knowledgeable and explained things to me very good customer service
By customer
Quick, friendly, and helpful customer service response. Fair and affordable rates. Great benefits.
By Maria
Andrianna answered all questions really fast and made the information very easy to understand. She was very kind and helpful. It made me trust that I made a great choice with Pumpkin!
By Derek