Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
First time purchase of pet insurance for a new puppy and all went well on the purchase. Haven’t used it yet so if and when I ever do, that’s when I will know exactly how good the company is. Hopefully I choose the best Company.
By customer
Pumpkin is by far the best pet insurance plan I researched and I researched more than 20 plans. The staff is so accommodating and it is so easy to make claims. Very excited to have both of my fur babies covered by this plan!
By Heather A.
I have been trying to set up a password for close to an hour. The help I receive is not satisfactory. do not have password. Will have to try another day. If you could just send me a password by email I would be a happy camper.
By customer
Response from Pumpkin Pet Insurance· Jan 26, 2023
We're so sorry to hear this, Lonna! We did send you a password reset email. If you still need help, give us a howl at 1-866-ARF-MEOW!
Easy to get a quote. Reasonable prices.
By DahlNoir
Great customer service representative made me feel confident about my choice.
By Diana R.
responsive, polite, professional. price and coverage.
By sally H.
Fast very very fast on the direct deposit and thank you for sending her a gift. It's like you guys really do care
By GINGER
You were quick to answer questions and gave reasonable explanations prior to purchasing
By customer
