Saturday, November 7, 2026 · Customer reviews of US businesses

TheFair Hearing

Pumpkin Pet Insurance Reviews | Read Customer Reviews of pumpkin.care

Pumpkin Pet InsuranceReviews of pumpkin.care

666 3rd Ave Floor 23, New York, New York

Write a review Call Directions Website

The Fair Hearing score

4.8/ 5

Excellent

3,829 reviews

Pumpkin Pet Insurance4.8Excellent

Rating distribution

Select a line to read only those reviews.

What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Pumpkin Pet Insurance

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.

Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.

Also known as: pumpkin.care
Website: pumpkin.care
Category: Insurance
Location: New York, New York
Listed on The Fair Hearing: 2026

More in Insurance, New York

Pumpkin Pet Insurance reviews

3,829 approved reviews, newest moderated first

Jan 3, 2023
The ease of submitting claims was…
The ease of submitting claims was wonderful. And the comfort of knowing I have a backup in case of emergency puts my mind to ease.
By Barbara F.
Report
Jan 2, 2023
Easy Peasy.
Ease of getting these pets covered
By James
Report
Jan 2, 2023
So far so good
So far so good
By Barbara S.
Report
Dec 30, 2022
My pet is being treated for a limp that…
My pet is being treated for a limp that in a chat I was told would not be covered. Also, my 2 claims say they are awaiting Vet information. I was a the vet and asked them about this. They said they didn't receive any request for Mia"s chart. What is going on with my claims?
By STEPHANIE I.
Response from Pumpkin Pet Insurance· Jan 18, 2023
Thanks for your feedback, Stephanie. Like most providers, we are unable to provide coverage for pre-existing conditions. This means that anything that was showing signs or symptoms as noted by your vet prior to enrolling or during the 14 day waiting period would not be eligible for coverage. That being said, we may still be able help with new accidents or illnesses that may arise in the future! For all claims filed, we do need medical records from any veterinarian you have seen for your pet. We do attempt to reach them directly, but sometimes it can help speed things up if you let them know we are trying to get in touch! If you need further assistance, please contact us at [email protected] or give us a call during business hours.
Report
Dec 30, 2022
Es el mejor seguro que he tenido
Es el mejor seguro que he tenido, lloré de emoción cuando me enviaron las flores 💐 cuando mi niña falleció 😢 fue un detalle demasiado hermoso!! El servicio A1 la cobertura funciona muy bien!! No sé qué me hubiera hecho sin ustedes!! Gracias pumpkin los Amo!! Recomendable 100%!!
By Cynthia K.
Report
Dec 29, 2022
Can't review it yet since it's only…
Can't review it yet since it's only days since I signed up. But the signup was painless!
By Gus
Report
Dec 29, 2022
Was easy to sign up and when I decided…
Was easy to sign up and when I decided to change my new pets name, it was simply a matter of a quick phone call.
By Becky F.
Report
Dec 29, 2022
I want a refund and it’s not being…
I want a refund and it’s not being processed
By customer
Response from Pumpkin Pet Insurance· Jan 18, 2023
Thanks for your feedback, Ashley! It looks like your issue has been resolved. If you need more assistance, don't hesitate to email us at [email protected] or call us during business hours.
Report