Alway informing me of the status of my…
Alway informing me of the status of my claim
By Marie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Alway informing me of the status of my claim
By Marie
The people were both helpful and extremely nice!
By customer
Pumpkin has paid according to the agreement we made on an accurate and timely basis.
By Dave
I am thankful for Pumpkin. It was the best decision we ever made when it comes to ensuring our pet had options if medical treatment was ever needed. We made claims for surgery, after surgery care, medical prescriptions - including prescription diet. Pumpkin covered every claim, without hassle, and quickly. I will never bring home another pet without ensuring they have coverage with Pumpkin. The monthly premiums paid are worth the assurance, and peace of mind.
By Stacy
Great service, always helpful on phone no hassles when I needed to file a claim
By Michael G.
Filing a claim is very simple & fast. Last company I was with, it would take a month for that company to complete. Pumpkin is excellent. I would refer them to anyone seeking pet insurance.
By Roseann B.
Good customer service. Quick to pay.
By customer
Fast answers and excellent customer service thanks
By Cristina