The process of submitting claims and…
The process of submitting claims and being reimbursed was effortless. The customer service representative are very helpful throughout the process.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The process of submitting claims and being reimbursed was effortless. The customer service representative are very helpful throughout the process.
By customer
Quick on payment and always follows up
By Robin
Pumpkin is very clear, and very easy. My most recent experience was with Preventative Care. The peace of mind this gives me is worth every penny each month.
By Rob R.
Everything went great!
By Leonard O.
Excellent service. Very informative!
By None
It’s the first time using Pumpkin Ins and to get started with my first claim the representative I had was very patient and walked me through step by step in filing my claim! She was wonderful!
By Beverly C.
The handling of the receiving and the process of the claim. It was expedited quickly. thank you
By Roberta A.
The online portal is so easy to use to submit a claim. We got a decision on our claim in a matter of days, and we pleasantly surprised by how much was covered under our plan. Wish Pumpkin did insurance for people...
By Jess