The preventive health program is well…
The preventive health program is well worth it. All claims easy to submit. But learned I need to ask for more then just a bill for a regular claim not preventive. Need notes
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The preventive health program is well worth it. All claims easy to submit. But learned I need to ask for more then just a bill for a regular claim not preventive. Need notes
By customer
This is truly the most professional and customer focused insurance company I have ever worked with. Their plans are comprehensive and reasonably priced. Every representative I have interacted with has been knowledgeable and responsive. The info provided has been correct and the claims process is very straightforward. I have recommended Pumpkin to everyone I know with pets. Most important when you are dealing with a very stressful time, they genuinely responded with concern and kindness.
By Christine M.
My baby boy, Jinx could have cost me into the thousands if not for having Pumpkin Insurance on our side. He suffers from allergies. We tried a round of shots to help him build up his immunity, but it didn’t seem to work. Thank you so much, Pumpkin Ins. Lillian
By Lillian M.
Pumkin responded quickly, with detailed reports. Pumkin is everything it's advertised.
By customer J.
Very polite and helpful
By Marci E.
I had a great experience dealing with Pumpkin. No hassles and a quick analysis of my case with a positive outcome for my dog, Buddy and me.
By Mike B.
We are so glad we purchased Pumpkin Insurance for our Frenchie. They paid our claims quickly. I would highly recommend this pet insurance to anyone with a dog that could develop breed-specific issues. We even added a preventative policy for regular vet visits.
By Nancy
My claim was approved quickly
By Kathleen P.