Have no problems doing claims
Have no problems doing claims. Easy to submit claims.
By Bonnie B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Have no problems doing claims. Easy to submit claims.
By Bonnie B.
It a while to create a account
By customershamika
We’ve been with Pumpkin Insurance for over 2 years now and I’m so glad we we got it. Unlike other plans out there, these plans are affordable and even cover illness and injury. My dog had to have surgery a few months ago to remove a tumor and Pumpkin covered 90% of the surgery! I highly recommend them!
By Sarah R.
Customer service very prompt Thankyou
By Anita
Quick response to claim
By customer
Pumpkin is great and helps me give my fur baby all the medical attention he needs to stay healthy so we can have many, many years together!! As soon as I found out my Bodhi has hip dysplasia, Pumpkin was ready and willing to assist!
By Stephanie
So far, after 3 months as a customer excellent communication and ease of receiving payment for a claim.
By Mike
It's great to know that someone is there when you need ir. Quick response time.
By Annette L.