Great customer service
Pumpkin representatives always respond in a timely manner to any questions I have. My claims are reviewed quickly.
By Jen
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Pumpkin representatives always respond in a timely manner to any questions I have. My claims are reviewed quickly.
By Jen
Was delayed in joining, was prepared to join on 07/03/24
By customer
everything went very smooth
By customerTony
I was so pleasantly impressed when we received the check for Bella’s first checkup and shots so quickly. It has brought us peace of mind knowing we are covered for unexpected and expected expenses. Great company.
By Mary Jane F.
This is my first pet as a dog, and he had his first vet visit. So to have this insurance and know if I take him and I have to spend out of pocket and I can be reimbursed a percentage back was great.
By Contina-Avon P.
So convenient and easy to use. I love Pumpkin!!!
By customer
Fast and 90% reimbursement for 2 claims!
By Alicia
I like how easy it was to upload my claim and a fast return!
By Michelle