Awesome helpful staff
Awesome helpful staff
By Joan S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Awesome helpful staff
By Joan S.
comprehensive, timely, and reliable. I had a claim for my dog only a few weeks after I signed up and I was worried they would try to find a way out of paying the claim but in fact they paid all but $10 and my deductible. Payout was easy, I could track the status of my claim online, submission process was very easy. Overall a painless process.
By customer
Always so helpful on the phone and great customer service! Claims are always dealt with quickly.
By Joanne
The person I talked with was extremely helpful and answered all of my questions on our claim. The claim was handled quickly and received the money in our account in a timely manner.
By Ronnie P.
Wonderful service and wonderful people who know what they’re doing.
By customer
Great servicing great understanding explain natatory about the policy
By Nancy J.
I looked at several other Top recommended pet insurance companies but found Pumpkin recommended by my local veterinarians. Pumpkin was also the easiest to register with, and had the best rates, coverage, rebates, and covered services.
By Pete S.
So easy to use
By Rob R.