Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Everything about Pumpkin has been great. The customer service especially. Any questions are answered promptly and I have had no issues getting my claims reimbursed! 10/10, will recommend and have recommended to all pet owners I know.
By Matt
Pumpkin has provided us wonderful assistance in claims submitted for our Cooper. It has provided us with peace of mind to know how great Pumpkin is with payment of our claims.
By customer
Your online site was easy to navigate around, Which showed me a lot of options to choose from. Also, I like the way you have the deductible set up, which is annually not per incident.
By Mary R.
Atención, y servicios.
By jesus A.
Always helpful!
By Marylu T.
Good insurance company! I got reimbursement for the emergency visit with my cat. I can recommend it to a friend.
By Marina
I have only placed one claim, but the experience was much easier than anticipated. So, great service, and personable. Also, each to contact.
By Kim
When I initially joined Pumpkin, I encountered several issues. However, over the past three years, I have witnessed significant improvements on their website and overall service. The customer support team has consistently demonstrated responsiveness and respect throughout my interactions with them.
By Cookie
