Great company to deal with!!
Great company to deal with!!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great company to deal with!!
By customer
Great experience! The service worked exactly as described. My cat became ill and I took him to his vet. I submitted my receipt via the pumpkin website, which was a very easy process. When I didn't hear back in a week I contacted Pumpkin via phone and talked with a very helpful person! She let me know that they were still waiting for a reply from the vet and that she would follow up with them immediately,which she apparently did because I received my re-imbursement shortly after that. I'm very happy that I signed up up for Pumpkin Pet Insurance.
By Denise J.
The customer service is FANTASTIC and I could not be happier with the policy I ended up with
By Ali L.
Quick processing User friendly Wellness plan is very good I recomended friends and family
By Agustin
Great Service. Never have to follow up or wonder what is happening. Claims process has been very smooth.
By Karen L.
Very helpful staff, they answer all of your questions and help you make the best decisions according to your needs and budget.
By Branda
Excellent service!
By customer
They’ve been such a pleasure to work with!
By customer