Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
My claim for Nacho the pug I needed help with the claim and they help as soon I asked for it, then I have to call for help and they took their time to help me to do it right. I am very happy with Pumpkin Insurance. They reimbursed me in a timely manner.
By Lucia
Pumpkin Pet Insurance is the absolute BEST!! They make it simple to file claims, and the reimbursement is made quickly. Their customer service is top notch! Pumpkin allows us to concentrate on the care of our fur babies without fear of not being able to pay for what they need. I recommend Pumpkin to everyone!
By Ashley H.
Just getting started
By Eric T.
Kept me informed about my claim and covered some of my expenses.
By JAMES C.
The service was very professional and very helpful. It was so nice to have such pleasant employees.
By Jackie
I’ve only had good experiences with Pumpkin. The plan covers what I need it to cover, and their customer service is top notch. My premiums did go up a little this year but we use our plan somewhat frequently so to be expected.
By Eryn
I love that I receive a partial reimbursement for taking my cat to the vet. I got my check in the mail in less than 2 weeks after submitting verification of service.
By TL
It’s okay , sometimes you guys take to much time to reimburse the money
By Anjoe
