They have processed and paid our claims…
They have processed and paid our claims quickly. The submission process is easily accomplished online.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
They have processed and paid our claims quickly. The submission process is easily accomplished online.
By customer
I know I pay a premium for it, but the reimbursement is good. I feel some comfort knowing that money won't get in the way of caring for our pet.
By itsmeinaz
Excellent service, professional claims and customer service representative. Ease of doing business.
By Sima
Reimbursed for office visit
By Amy M.
So far there has been a fair assessment and payment of my claims. Prompt response and friendly, helpful people on the phone.
By Marvin M.
Customer service is so friendly and very helpful.
By Richard H.
We are very happy with our Pumpkin Pet insurance for our two cats, Thelma and Louise. Pleased with items that are covered...and timely reimbursements.
By customer
Quick turnaround time and easy to file claim. Thank you!!
By Gerri