Fast Response…
Quick to reimburse and did not question bills submitted.
By Susan
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Quick to reimburse and did not question bills submitted.
By Susan
Prompt refund for vet bills, great customer service.
By Julia
Pumpkin is an incredible company. They stuck by me through a very difficult time. I hold Pumpkin in the highest regard.
By Jason W.
Prompt reimbursement
By Margaret
Put in my claims and was reimbursed fast!! Love it!
By TJ
Y'all did great, I have to take Makayia for a follow-up on Thursday morning the 10th to see how's she's doing but thanks for being here for us. Keep up the good work 👏 🙌 👍
By customer
Quick response to claim and reimbursement.
By AD
The best pet insurance you can ask for
By Juliet