Very professional and very prompt
Very professional and very prompt in seeing to my claim. I appreciate speaking to American humans in America.
By Cyril L.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Very professional and very prompt in seeing to my claim. I appreciate speaking to American humans in America.
By Cyril L.
Great customer service! Claims paid very quickly. Great value.
By custome
Pumpkin provides transparent and easy to understand policies. It's easy to understand is covered by insurance and what isn't. From a cost standpoint, they offer a tremendous variation of affordable options; with the opportunity to add on wellness plans too. Overall, a great experience and amazing customer service!
By LAL
The employee that explained the plans to me was very good. I couldn’t understand it all online so I called. I signed up for the puppy wellness part and two days later, I took my puppy for a puppy wellness exam with vaccines and my claim was reimbursed to me quickly! Great company. Thank you.
By Jbug “.
Great coverage, quick to respond. Very happy with the service.
By Christina E.
Quick reimbursement. You get a quick response to your questions.
By Carl
Prompt handling of my claim and reimbursement shortly after the claim was settled.
By Brenda B.
PUMPKIN REIMBURSED MY WELLNESS CLAIM QUICKLY UPON RECEIVING MY CLAIM.
By Sierra