Great pet insurance company!
Pumpkin has been and continues to be a really good pet insurance plan. It's easy to submit claims and they are quick to respond. Great company with great people. Keep up the good work Pumpkin!
By Deborah
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Pumpkin has been and continues to be a really good pet insurance plan. It's easy to submit claims and they are quick to respond. Great company with great people. Keep up the good work Pumpkin!
By Deborah
Just filed my first claim and it was paid promptly!
By Holly Z.
Submitting claims has been easy and receiving the reimbursements has been very quick.
By DeAnn
This was the first time to submit claim after our 1yr old Frenchie got bit by a copperhead. He was taken to an emergency Vet and got the antivenom and meds needed. We then had to take him to our Vet the next day for more antibiotics and fluids. He is doing great now and submitting my claim was very easy. I uploaded thru the app and got an email that it was submitted and within a few days we received our 90% after our deductible amount. I highly recommend Pumpkin for their promt attention and getting us paid.
By Jana
Pumpkin is a great company. There's no BS... they are fast and efficient. Highly recommended!
By Leonard
Easy to submit claims and pays in a timely fashion!
By Penny S.
People were very friendly, understood I was very stressed. Followed up to see how the dogs were doing. Reviewed the claim quickly and sent reimbursement. I love Pumpkin Insurance!!!!! So glad I picked you!!
By Ilsa
Pumpkin pet insurance was very prompt when I filed my pets vet bill. It only took about a week for the company to reimburse my claim. It was also very easy to file my claim.
By Karen F.